The Mediterranean
CX Catamaran
Join delight.ai for an unforgettable evening on the water, bringing together senior retail leaders in Barcelona. Step away from the day’s agenda and onto a private catamaran for an exclusive sunset cruise along the Mediterranean coast. An intimate setting where retail executives driving CX and digital transformation can connect, exchange ideas, and share what is actually moving the needle.
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Event schedule
Boarding
19:30
Boarding
Guests arrive and board the catamaran at Port Olímpic. Please arrive on time — the boat will depart promptly, and late arrivals will unfortunately not be able to join once we leave the marina.
WELCOME
19:45 – 20:00
Welcome & Introduction
Mike Bohnett, CRO at Sendbird, will share a short introduction to delight.ai and how the new era of AI concierge is shaping the future of customer experience.
Cruise
20:00 – 21:45
Mediterranean CX Catamaran & Networking Reception
Enjoy a relaxed evening of networking with senior retail leaders aboard a private catamaran as we cruise along the Barcelona coastline at golden hour.
Departure
21:45
Disembarking at Port Olímpic, Barcelona
The evening concludes back at Port Olímpic. We look forward to continuing the conversation through day two of Shoptalk Barcelona and beyond.
What to expect
Golden hour along the Mediterranean coast, an evening on the water, and plenty of space for the kind of peer conversation that actually sticks. We'll keep things relaxed and intentional, with a few discussion prompts woven in around how AI is reshaping the retail and eCommerce customer experience to help the group go deeper when the moment is right. This is a space for leaders to step away from Shoptalk Europe, connect with others working through the same challenges, and leave with a few new relationships and ideas worth carrying into the rest of the week.
