The AI sales agent that turns conversations into revenue

An AI sales agent is software that holds a real conversation with a customer or prospect and takes the next useful step on its own. That might mean qualifying intent or recommending the right product. It can also help a shopper finish a purchase they left behind.

Unlike a scripted chatbot, it reasons about context and adapts when the conversation goes somewhere the script didn't expect.

An AI sales agent is different from a chatbot because it reasons about what a buyer needs instead of following a fixed decision tree that breaks on the first unexpected question. It's different from an AI SDR because it works the conversations buyers start on your site, app, or phone, while an AI SDR sends cold outreach for your sales team. It can also act on the outcome by qualifying a lead, recommending a product, or booking a next step.

Delight.ai can handle both customer support and sales in the same conversation. It resolves customer issues and helps customers buy, book, or upgrade. Agent Memory Platform carries their needs across conversations and channels, so they never start over.

When a support conversation reveals a buying opportunity, such as a shopper checking on a delayed order, the same agent can help while putting the customer's original need first.

An AI sales agent won't replace your human sales reps. Delight.ai's agent handles repetitive work like qualifying, first-line questions, routing, and follow-up on stalled conversations. Anything ambiguous, high-stakes, or relationship-critical goes to a person with the full conversation history attached, which frees your team for the conversations that need them most.

Pricing for an AI sales agent from Delight.ai is based on conversation usage, with unit costs that decrease at scale instead of a flat per-seat fee. Delight Desk itself has a $0 seat fee; you pay per successful AI resolution, not per person on your team. Exact pricing depends on your channels, volume, and which capabilities you need, which is easiest to walk through on a call.

You can trust an AI sales agent with your customers when you can see, test, and control what it does. Trust OS keeps an audit trail of every answer, and staging environments let you test changes on real conversations before buyers see them. You also decide which actions the agent takes on its own, and anything it can't settle goes to a person with the full conversation attached.