Delight Security
At Sendbird, security isn't just a feature, it's our DNA. Trust is earned, and we earn yours by keeping your data safe.
Best in class internal security
Delight uses an automation-first approach to implement advanced internal security measures.
FIDO2 MFA & device trust to prevent phishing
Automated Detection & Response
Automated Compliance
DevSecOps approach
Enterprise-grade reliability & performance
Proven to perform at global scale, Delight powers 7 billion+ conversations every month—delivering high availability, low latency, and real-time responsiveness, even in mission-critical environments.
Global infrastructure built for scale
Real-time monitoring and 24/7 incident response
Trusted by enterprises across regulated industries
Data privacy & residency options
Maintain full control over where your data resides, how it’s stored, and who can access it—helping you meet regulatory and internal data governance requirements.
Regional hosting to support data residency needs
Clear data ownership and processing transparency
Flexible data retention settings aligned to your policy
Advanced security features & controls
Built-in security features give you full control over how you protect customer data—so you can align Delight to your internal policies and compliance needs.
End-to-end encryption and TLS in transit
Granular role-based access controls
Full audit logs for visibility and control
Security resources & compliance support
Partner with us on security
Security is a shared responsibility we take seriously. To report vulnerabilities, contact [email protected]. Acknowledgment or reward is at our sole discretion.
Security docs for your team
We understand security is top priority for our customers, and we have detailed guides on the security features available for our customers to secure their Delight implementation.
Security compliance & accreditation
Delight is committed to data security and privacy, adhering to industry-leading frameworks including GDPR, CCPA, HIPAA, and SOC 2 Type 2.
Security resources and insights
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