Insights

Best Customer Onboarding Software for B2B SaaS in 2026

Compare customer onboarding software for B2B SaaS, including AI onboarding agents and digital adoption platforms, to find the right fit for your team.

Mike BohnettCRO

WISMO: What "Where Is My Order?" Costs Retail Leaders

WISMO ("where is my order?") drives repetitive shipment-tracking and order-status contacts. See how proactive AI agents can reduce support demand.

LeighAnne ManwillerProduct marketing manager

Generational differences in AI trust

Generational differences in AI trust reveal a surprise: delight.ai's 2026 AI Index found Millennials, not Gen Z, lead every AI trust metric measured today.

Cheryl ChaiProduct marketing lead

Do millennials trust AI more than Gen Z?

Do millennials trust AI more than Gen Z? elight.ai's 2026 AI Index reveals why millennials lead in AI customer service trust and generational AI adoption.

LeighAnne ManwillerProduct marketing manager