Your enterprise 
revenue engine

Delight is the customer-facing revenue AI agent. It remembers who each customer is, understands what they need now, and uses commercial judgment to choose the next best action, so more customers convert and stay. It works across the whole journey, from qualification and purchase through post-purchase service, retention, and expansion.

Most revenue AI is built for your team. AI SDRs prospect, copilots draft the follow-up, CRM agents update the record, coaching tools score the rep. Their user is a seller. Delight’s user is your customer — the shopper on your site, the guest part-way through a booking, the member in your app. It holds the buying conversation itself and carries it through to a confirmed order.

Yes. It resolves support requests across chat, email, and voice, and coordinates the ones that cross systems, teams, and outside partners until they are resolved. The same agent that answers a service question is the one that recognizes the revenue opportunity inside it.

Chat, SMS, WhatsApp, email, and voice. Voice matters most where the revenue moment is a phone call — a missed call to a home services business, a booking change mid-trip, a quote request that would otherwise reach voicemail. The agent picks up, handles it, and brings in a person when it should. It holds one thread across every channel, so a conversation that starts in chat can finish on the phone without the customer repeating themselves.

No. The agent works with the catalogue, records, and customer history you already have. It connects to Salesforce, Zendesk, ServiceNow, Intercom, Freshworks, Sprinklr, and NICE CXone, and draws knowledge from Confluence, Notion, and Google Drive. Commerce, booking, and payment systems connect through their own APIs.

Retail, travel and hospitality, software, and home and field services — anywhere a customer conversation affects whether someone buys, books, or comes back.