
Cheryl Chai
Product marketing lead
From messaging to intelligence: Sendbird introduces proactive AI customer service
Sendbird delivers proactive customer service with omnichannel AI agents that boost CSAT, operational efficiency, and business growth.
March 16, 2026

고객 서비스를 위한 옴니프레젠트 AI란 무엇이고, 왜 중요하며, 어떻게 시작해야 하나
고객 서비스를 위한 옴니프레젠트 AI의 개념과, 옴니프레젠트 AI가 고객 경험을 변화시키는 방법을 확인해 보세요.
March 16, 2026
The complete guide to AI agent evaluation
AI agent evaluation is a crucial step in turning AI agent pilots into successful, scalable solutions. This guide has everything you need to get started.
November 4, 2025

AI in ecommerce: Everything you need to know (Use cases + best practices)
Discover 15 AI use cases in ecommerce that allow retailers to enhance personalization, streamline operations, and maximize profits.
October 23, 2025